Your New Guide to a Successful CX Data Strategy

One bad experience and 32% of customers would drop even a brand they love. How do you prevent such an unfortunate turn of events? You use your valuable data to create experiences that keep customers loyal and coming back for more.

Read “CX Data Strategy: The Ultimate Framework for Better Customer Experience” for a step-by-step guide to creating and managing a 360 view of customers. With it, you’ll know what your customers prefer, expect and how your experiences can deliver.

  • Assess your current data capabilities and how you can improve
  • Learn what KPIs to use to measure success
  • Develop a communications plan to help change management in your organization

Get started improving customer loyalty.

CX Data Strategy Workbook

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CX Data Strategy Workbook

Thank you for your interest in Informatica. Please complete the form below to have this item emailed to you.

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Informatica will use data provided here in accordance with our privacy policy. For California consumers, see our California privacy notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

CX Data Strategy Workbook

Thank you for your interest in Informatica. Please complete the form below to have this item emailed to you.

All fields are required.

Informatica will use data provided here in accordance with our privacy policy. For California consumers, see our California privacy notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.