Key Considerations for CX-Related Digital Investments

Available Now On Demand

Already registered? Click here to access the on demand.

Financial services firms today stand or fall on their ability to differentiate themselves with exceptional customer service – and delivering superior CX demands technology that ensures the right data is always in the right place at the right time.

“Driving Great Customer Experience Across Financial Services with Great Data” brings together moderator Jim Marous, owner and CEO of the Digital Banking Report, with Informatica’s VP and Chief Financial Services Strategist and City National Bank’s SVP of Digital Channels & Innovation, to explore banking’s CX challenges and opportunities. You will learn:

  •  The latest trends and challenges facing CX related investments in today’s banking industry
  • City National Bank’s Digital and Customer Experience Journey
  • How to address common data challenge and pitfalls for new CX related investments
  • Solutions and best practices through an expert Panel Discussion with Peter Ku and Greg Smith moderated by Jim Marous

Speakers:


Jim Marous,
Owner/CEO, Digital Banking Report, Co-Publisher, The Financial Brand, Host, Banking Transformed Podcast


Greg Smith,
SVP, Digital Channels & Innovation, City National Bank


Peter Ku,
VP and Chief Financial Services Strategist, Informatica

 

 

Please complete the form below to watch this webinar

All fields are required.

Informatica will use data provided here in accordance with our privacy policy. For California consumers, see our California privacy notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Please complete the form below to watch this webinar

All fields are required.

Informatica will use data provided here in accordance with our privacy policy. For California consumers, see our California privacy notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Please complete the form below to watch this webinar

All fields are required.

Informatica will use data provided here in accordance with our privacy policy. For California consumers, see our California privacy notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.