Turning Healthcare Data Into Great CX With Blake Morgan
Available Now On Demand
Already registered? Click here to access the on demand.
Why should your healthcare organization reinvent the customer experience when it can replicate best practices from other industries instead?
Join CX expert Blake Morgan for “CX Perspectives: Improving the Patient Experience” and learn how CX initiatives can help you improve patient outcomes, reduce enterprise risk, and increase efficiency. You will learn how to:
- Build a foundation of trusted data to support digital transformation and regulatory compliance
- Adapt best practices from other industries for healthcare-specific initiatives
- Create great experiences that define your brand, attract and retain patients, and ensure competitive advantage
- Blake Morgan, Customer Experience Futurist
- Richard Cramer, Chief Healthcare Strategist, Informatica