AI-Powered Streaming Analytics for Real-Time Customer Experience

What’s the best way for businesses to differentiate themselves today? By delivering a unique, real-time customer experience across all touch points—one that is based on a solid, connected business strategy driven by data and analytics insights.
But interacting with customers in real time and in a relevant, meaningful way can be challenging for organizations with disparate sources of data, including at the edge, on-premises, and multi-cloud.

To get maximum value and insight from customer data, you need a data management framework that can do three things:

1. Sense - Capture event data and streaming data from sources such as social media, web logs, machine logs, and IoT sensors.
2. Reason - Automatically process, correlate, and analyze this data to add context and meaningful insights.
3. Act – Respond and take automated action in a reliable, timely, and consistent way.