Celcom Axiata Berhad is the leading telecommunications provider in Malaysia, with more than 8 million subscribers and extensive mobile networks covering over 90% of the population. Part of Axiata Group Berhad, the company is undergoing a massive transformation from traditional mobile provider to converged digital operator — ushering in a new era of connectivity.
“Informatica AI and ML capabilities have greatly improved our intelligent data governance processes. As an example, one report which previously took more than 150 man hours to create, now takes a fraction of the time.”
Goals
- Strengthen information governance to become an innovative digital organization driven by trusted data
- Improve data quality through automation to reclaim employee time for more strategic tasks
- Make smarter business decisions and ensure regulatory compliance with faster reporting
- Creating a data driven culture whereby the organizations prioritizes data insights, quality and rules, which is pivotal in creating an accountability model of Data Owner & Stewardship
Solutions & Results
- Use Informatica Axon Data Governance tool to build a foundation for enterprise data governance defense and offence model, where enterprise dashboards are available to monitor the data assets
- Proactively monitor and improve data quality of critical Data Elements and customer data in source systems and data lake which has been onboarded into Axon
- Sets foundations to enable data protection, Risk and Privacy management for data asset helping Celcom become a more trusted brand
- Helps Celcom transform data into rich insights to create more monetization opportunities and the analytics insights will create meaningful customer experiences
- Enable enterprise-wide data discovery by classifying and organizing data assets with Informatica Enterprise Data Catalog and assigned ownership, KPI, policy and process workflow
- Speeds up data deduplication with data quality check up to 30x faster, consequently driving faster decision making with governed data
- Identify poor quality data in existing systems and trigger remediation to improve overall customer data quality
Products & Services
Axon Data Governance
Power the industry's first enterprise data governance solution with a 100 percent cloud-based tool.
Informatica Data Engineering Quality
Deliver fit-for-purpose big data with scalable, role-based data quality.
Informatica Data Engineering Integration
Enable faster, flexible, and repeatable big data ingestion and integration.
