Fjordkraft
Fjordkraft is a Norwegian company that delivers power and mobile telephony services to end users. The company supplies electricity to more than 1.4 million people through over 600,000 delivery points in households, businesses, and public entities across Norway.
“Informatica MDM is very user friendly, and we get a much more complete view of the customer than multiple single-context records can provide.”
— Rafal Jakobsen, Data Analyst, Fjordkraft
Business Need
Understand customer hierarchies and household relationships
Improve data quality at the source
Integrate with QlikView for reporting
Challenges
Provide a single view of power and mobile customers to communicate more effectively with them and provide better service
Increase developer productivity by making it easier and faster for them to locate the right customer data for use in web and mobile apps
Simplify analytics and regulatory compliance by integrating data from multiple sources and prepare for a cloud migration
Solutions & Results
Use Informatica Master Data Management to consolidate, deduplicate, and master customer data
Configure web and mobile apps to pull customer information directly from Informatica MDM
Extract and cleanse data on-premises using Informatica PowerCenter while transitioning to Informatica Intelligent Cloud Services
Helps create a more flexible and customer-centric business model and advise customers about new services to drive revenue
Accelerates digital innovation by helping to reduce development time and improving the accuracy of customer data in web and mobile apps
Provides centralized customer data for analytics while making it easier to comply with GDPR
Products & Services
Informatica PowerCenter
Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.
Master Data Management
Maximize the business value of your enterprise information with a modular end-to-end solution delivering a unified view of all your master data.
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