Saint Gobain

Saint-Gobain is a world leader in the habitat and construction markets with stores in 24 countries. The company designs, manufactures and distributes building and high-performance materials, providing innovative solutions to the challenges of growth, energy efficiency and environmental protection.

“Since we began using Informatica MDM – Product 360 to improve our data and processes, we can deliver value to our customers and business partners much faster.”

Ron Kessels

CIO, Saint-Gobain Distribution the Netherlands B.V.

Business Need

Synchronize SAP ERP system to product master data
Scale easily to accommodate 4x as many SKUs

Make product information management user-friendly with automation

Challenges

Drive continuous digital transformation for construction and building supplies business units to provide customers with a seamless product experience
Verify and standardize product data, which comes from 1,000 suppliers in a variety of formats, while minimizing manual labor

Make new products, information, and updates available on customer-facing channels as quickly as possible to streamline customer journey

Solutions & Results

Use Informatica MDM – Product 360 for product information management (PIM), creating golden records for 250,000 product SKUs
Keep product data quality high from the start with automated, embedded Informatica Data Quality checks
Enables next-day product launches and publishing of product data from suppliers versus multiple days previously, increasing sales

Launch and update products faster by giving employees intuitive, role-based and task-based user interfaces
Improves customer experiences and sales conversions with 3x faster quotes and the ability to access accurate, detailed, and timely product information
Improves the quality of product data, reclaiming valuable employee time while lowering product return rates by 25 percent

view the pdf