One of Belgium’s leading organizations, Zorgbedrijf Antwerp (ZBA) has 4,000 employees providing elder and youth care for 20,000 customers a day through healthcare facilities, service centers, residential care centers, home services and more. To expand its high-quality, innovative services in a complex legislative environment, it needed to become more customer-centric — which required it to take a more centralized approach to customer data management.
“Best Practices from Informatica World: How ZBA Uses Customer 360” makes one of the most popular sessions from Informatica World 2022 available to you on demand. You’ll hear how ZBA implemented Customer 360 in record time and learn how they’ve been able to:
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