Your Guide to Boosting Customer Loyalty, Employee Retention and Sales
Better customer experiences (CX) increase customer loyalty and sales. But what goes into a superior retail experience?
83% of retailers are investing in employee recruitment and retention. 67% expect stock availability to matter more to consumers than brand loyalty. 80% view ecommerce as a strong investment for consumer convenience.
How do you get ahead of these trends?
Read this guide about increasing customer AND employee satisfaction with a smarter use of data and analytics. Get tips to:
- Create superior consumer and employee experiences
- Optimize the supply chain
- Manage risk and improve data privacy