c07-customer-stories

CHRISTUS Health

CHRISTUS Health is an international, not-for-profit health system comprising almost 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures.

“It doesn’t matter where the data comes from. Informatica has given us the capabilities to channel it to a single location in a useful format. Irrespective of which member of the care team is involved, the right information is always available, enhancing the way patients are treated and operations are improved.”     

—Mavis Girlinghouse, System Director of Business Intelligence, CHRISTUS Health

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Business Need

The health system needs to ensure the right people have the data they need at the right time in order to deliver value-based care.

There was a requirement to deliver integrated and organized data across the enterprise, comprised of common tools, taxonomies and standards.

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Challenges

CHRISTUS Health was struggling to cope with data growth arising from shifts in healthcare delivery and rising volumes of operational information.

Relevant information was scattered across an array of siloed applications and EMRs, making it hard to aggregate and govern data—and validate data quality.

Delivery of the right data to the right person required significant manual effort which minimized productivity.

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Solutions & Results

The health system uses an enterprise information management, based on Informatica, to enable data to be efficiently captured, normalized and interrogated.

Care providers can now make more informed decisions, for improved quality of care.

Increased adoption of evidence-based computerized physician order entry, resulting in decreased length of stay and reduced emergency department wait times.

Supply chain savings—CHRISTUS Health realized over $500,000 in savings within a few months of the system going live.

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Products & Services

Informatica B2B Data Exchange

Extracts and utilizes data from any file, document, or message — regardless of format, complexity, or size.

Informatica Data Quality

Achieves pervasive data quality for all stakeholders, projects, applications using a single, unified platform.

Informatica Data Archive

Segment data based on business value, safely archive inactive application data, and deliver seamless access to archived data for the business.

Informatica Master Data Management

Multidomain Informatica MDM improves operations by empowering business users with consolidated and reliable business-critical data—such as customers, products, channel partners, suppliers—and the relationships between data.

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Informatica PowerExchange

Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule.

Informatica Professional Services

Provides a full range of professional services based on Informatica’s proven implementation methodology.

Informatica Address Verification

Parses, cleanses, verifies & standardizes global address data and appends country codes for global address validation.

Success Stories

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Illinois State University

Illinois State University relies on Informatica to standardize data analytics that enrich students’ experiences and promote academic achievement

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Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition

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M.D. Anderson Cancer Center

Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence