Informatica Cloud MDM for Salesforce’s New Multi-Org Capability Gives a Single, Consolidated View of Customers to Enterprises with Multiple Salesforce Orgs

Latest release provides customers with new, out-of-the-box capability to move data from child orgs to the master org and vice-versa

Redwood City, Calif., October 15, 2014 - 

Informatica Corporation (Nasdaq:INFA), the world’s number one independent provider of data integration software, today announced that its Informatica Cloud MDM for Salesforce application now will support multi-organizational capability, which will enable large enterprises with multiple Salesforce orgs to have a single, consolidated view of their customers.

With its latest release of Cloud MDM for Salesforce, Informatica provides customers with a new, out-of-the-box capability to move data from child orgs to the master org and vice-versa.

Further, enterprises have the flexibility to maintain a single view of customers in an existing Salesforce org or in a separate org.

Multiple Salesforce orgs are similar to separate CRM (Customer Relationship Management) installations, which contain duplicate customer information. By combining them into a single org, large enterprises can get a single, authoritative view of their customers, rather than having to manually reconcile duplicates across orgs.

Multiple orgs often result from merger and acquisition (M&A) activity, line of business, or geographic considerations. For example, when an enterprise makes an acquisition, it may want to leverage the acquired company’s customer base to cross-sell its existing products. Informatica Cloud MDM for Salesforce’s new multi-org capability gives an enterprise the ability to automate the process of creating a single view of its customers and take advantage of more cross-selling and up-selling opportunities.

Aaron Zornes, chief research officer at The MDM Institute, a leading master data management research and advisory consultancy headquartered in San Francisco said, “We are seeing many enterprises with multiple Salesforce org hierarchies, given the increasing number of consolidations occurring across numerous industries. This solution will provide a much needed means of Cloud-native data governance to create an unobtrusive, yet authoritative, single view of their customers across those discrete org hierarchies, which ultimately will improve cross-marketing and selling efforts leading to increased revenue.”

Dennis Moore, senior vice president and general manager, MDM, Informatica, said, “Our new multi-org capability will eliminate the need to manually reconcile customer information across multiple Salesforce orgs. This will greatly improve operational efficiency, as sales and marketing teams will be able to more quickly and accurately target, and respond to, customers and prospects.”

Informatica Cloud MDM for Salesforce integrates with Informatica Cloud Data Integration to move customer data from on-premise systems into Salesforce and create the single view at the point of integration in Salesforce.

Informatica Cloud MDM for Salesforce is a multitenant software-as-a-service master data management application, natively built and deployed on the platform. With Informatica Cloud MDM, organizations are able to take advantage of powerful data quality capabilities within their Salesforce environment. Built to be managed by the Salesforce administrator, Informatica Cloud MDM de-duplicates, cleanses, and consolidates data from back-office systems and builds multiple account hierarchies in your instance of Salesforce. customers worldwide in manufacturing, financial services, recruitment, and retail rely on Informatica Cloud MDM to provide them with a single view of their customer in Salesforce.

This enables them to:

  • Drive higher marketing return on investment (ROI) with accurate segmentation and campaign delivery.
  • Increase sales productivity with more complete and accurate account and opportunity data.
  • Have enhanced analytics to gain visibility into the real value of each customer.

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About Informatica

Informatica Corporation (Nasdaq:INFA) is the world’s number one independent provider of software. Organizations around the world rely on Informatica to realize their information potential and drive top business imperatives. Informatica Vibe, the industry’s first and only embeddable virtual data machine (VDM), powers the unique “Map Once. Deploy Anywhere.” capabilities of the Informatica Platform. Worldwide, over 5,000 enterprises depend on Informatica to fully leverage their information assets from devices to mobile to social to big data residing on-premise, in the Cloud and across social networks. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit Connect with Informatica at, and


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