Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
PARTNER LEVEL
Strategic GSI
REGIONS & COUNTRIES
North America: United States, Canada
Latin America: Brazil, Mexico
Asia Pacific: Australia, New Zealand, Singapore, India
Europe, Middle East & Africa: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Romania, Spain, Sweden, United Kingdom, Norway, Switzerland, Liechtenstein, Iceland, Cyprus, Estonia, Latvia, Malta, Qatar, Slovakia, Slovenia, Luxembourg
Elevate customer experience with data-driven customer insights
Customer-centric experiences are no longer optional – they are necessary. In “better together” fashion, Capgemini, Informatica, and Microsoft present an integrated solution to businesses chasing these trends.
A fully integrated Customer Insights Solution that enables you to:
- Engage and Unify your customer experience environment
- Discover and Optimize your data sources to ensure quality and ease of integration
- Implement and Optimize your solution with acceleration services to build you customer experience framework
- Activate the solution to provide an excellent customer experience that enhances customer satisfaction, ensures customer retention, and provides the ability upsell new products and services.
Integrated Solution Capabilities
Microsoft Dynamics 365 Customer Insights
Stabilize and prepare to set the foundation for an integrated Customer Insights solution, built to help you personalize customer experiences.
Informatica Enterprise Cloud Data Management
Discover and optimize to Capture, transform, and analyze: Collect data across 200+ trusted, accessible sources to then enrich the data — leveraging predictive analytics — and visualize in a single view with Master Data Management
Capgemini Customer Data Hub
Implement and operationalize to Structure, learn, and inform: Build a framework around the engagement to operationalize Customer Insights efforts, leveraging that data to maintain an up-to-date, 360-degree customer view.
Activate the Solution
Your integrated solution to inspire greater customer experience: Personalize and adapt: Employ added services and business applications to reveal new insights — informing marketing, sales, and service channels for an enhanced customer experience
Contacts
