c07-customer-stories

Metropolitan Thames Valley Housing

Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to marginalized or vulnerable people, including the elderly. MTVH delivers training programs, events, and activities for residents, designed to boost employment opportunities and foster stronger communities.

“Informatica and Snowflake simplified our data architecture, allowing us to leverage data as an asset to address the housing crisis in a more impactful way.”

—Douglas Silverstone, Head of Data & Analytics and Information Security, Metropolitan Thames Valley Housing

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Business Need

Establish a central source of customer and property data

Move away from point-to-point data integrations

Automate processes and data flows

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Challenges

To create a consolidated view of all our data including tenant and property across the entire organization and to simplify data movement.

Give housing officers and other employees fast, self-service access to the data they need to be effective.

Share data with other nonprofit, government, and housing organizations as well as big data science startups via a cloud data warehouse

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Solutions & Results

Use Informatica Intelligent Cloud Services to enable an iPaaS infrastructure to create a centralized repository of high-quality data and provide data transparency to the business.

Orchestrate data flows through Informatica Cloud Integration Hub to enable a publish-subscribe data model

Quickly and cost effectively move data into a Snowflake Cloud Data Lake using Informatica Intelligent Cloud Services

Improves timeliness of response and service to residents during the COVID19 pandemic and beyond and to help ease the UK housing crisis

Helps housing officers and other employees save time, be more productive, and make more informed decisions

Allows for quick data sharing with partner suppliers and regulators providing full access to a range of data assets.

Allows secure deployment of data innovation projects.

As a part of the COVDI19 project, proactively made more than 5,800 welfare calls and targeted safeguarding support

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Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica Cloud Integration Hub

Streamline complex hybrid data integration environments and ensure better data consistency.

Informatica Cloud Data Integration

Codeless, optimized integration to hundreds of applications and data sources across on-premises and cloud.

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