c07-customer-stories

Zyme Solutions

A leading provider of hosted channel intelligence services for the high-tech industry, Zyme Solutions processes up to 10 million transactions each week, in multiple data formats, from 140 countries.

“Informatica gives Zyme the ability to maintain our competitive advantage by helping us deliver timely and accurate data to our customers. Using Informatica, Zyme is on-boarding EDI feeds faster than before — freeing up development resources to address other important tasks.”

— Ted Dimbero, Senior Vice President, Operations, Zyme Solutions

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Business Need

Reduce on-boarding time for new customers.

Improve service levels for existing customers.

Improve operational efficiency while maintaining the highest data integrity standards.

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Challenges

Integrate widely disparate, dispersed and complex channel data feeds—Zyme received hundreds of different data formats each week from partners.

Took up to three weeks to on-board the new EDI feeds, and demanded expensive developer resources.

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Solutions & Results

Reduced customer on-boarding time from three weeks to one week.

Lowered time needed to process new EDI feed from three weeks to less than one week.

Designed, developed, and deployed Informatica solution in less than two weeks.

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Technologies Used

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Informatica B2B Data Exchange

Enables efficient and cost-effective collaboration with your extended network of trading partners and customers.

Informatica B2B Data Transformation

Extracts and utilizes data from any file, document, or message — regardless of format, complexity, or size.

Informatica Data Quality

Achieves pervasive data quality for all stakeholders, projects, applications using a single, unified platform.

Informatica Professional Services

Provides a full range of professional services based on Informatica’s proven implementation methodology.

Success Stories

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Access Health CT

Access Health CT drops uninsured rates by 50 percent.

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Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition

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M.D. Anderson Cancer Center

Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence