Customer 360 SaaS

Making it easier for businesses to create great customer experiences through great data.

Experience is our Strength

Enterprise scale. Cloud native. AI-powered.
Customer 360 that redefines modern multidomain MDM.

PRODUCT FEATURES

Customer 360 SaaS key features

An all-in-one, best-of-breed SaaS solution with AI and machine learning that makes it easier to fix, master, and manage customer data.

Intuitive Out of the Box
Business-friendly user experience is designed for simplicity with out of the box user interfaces and a component-based framework that’s easy to configure for any industry.
Flexible, Modular, and Scalable
API-driven with shared microservices on a market-leading, scalable IPaaS architecture. Everything you need to implement an MDM system.
Intelligence, Automation, and Orchestration
AI-powered data matching and smart fields are standard, automated contact data verification and validation is pre-integrated, and Informatica Cloud Application Integration provides orchestration for common business processes.
Embedded Data Integration at any Latency
Drag and drop workflows make it easy to incorporate Informatica’s best-in-class iPaaS capabilities for elastic, serverless, streaming, and batch integration and data flows for sources and targets.
Secure from the Start
Security is a primary design principle with the industry’s highest number of security certifications including ISO, SOC2, SOC3, HIPAA, and more.
Innovation Backed by Experience
Built-in intelligence and continuous innovation protect your investment. Monthly releases with versioned metadata offer safe upgrades backed by rigorous, automated testing.

Informatica named a Leader.
For the 6th time.

Download your copy of the report to see why Gartner has once again positioned Informatica as a Leader in the December 2021 Gartner® Magic Quadrant™ for Master Data Management Solutions.
Gartner Magic Quadrant for Master Data Management solutions | Informatica

Analyst Reports, eBooks, and More

Recommended Customer 360 SaaS resources

Webinar

Meet the Experts: Innovations in Customer 360

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Executive Brief

Next-Generation Matching for a Modern Customer 360

Download now
Solution Brief

Informatica Customer 360

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eBook

A CDO’s Guide to Customer Intelligence

Learn More
eBook

Master AI: 4 Steps to a 360-Degree View of Your Business

Download now
Data Sheet

Customer 360 Software as a Service (SaaS)

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RELATED PRODUCTS

Extend your customer data management strategy

Customer 360 works seamlessly with other Informatica Master Data Management solutions so you can sharpen your 360-degree view.

Customer 360 for Salesforce

Eliminate account and contact data inaccuracies in Salesforce for smarter customer relationships.
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Reference 360

Manage and unlock the true value of reference data sets by centrally defining, managing, and sharing.
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Data as a Service

Confidently connect with customers using verified and enriched contact data.
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Product 360 (PIM)

Manage complex product content across distribution channels and at scale.
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Supplier 360

Streamline vendor & supplier information management with a single, trusted data source.
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We help organizations across industries thrive. See how.

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