Customer 360 SaaS key features
An all-in-one, best-of-breed SaaS solution with AI and machine learning that makes it easier to fix, master, and manage customer data.
Intuitive Out of the Box
Business-friendly user experience is designed for simplicity with out of the box user interfaces and a component-based framework that’s easy to configure for any industry.
Flexible, Modular, and Scalable
API-driven with shared microservices on a market-leading, scalable IPaaS architecture. Everything you need to implement an MDM system.
Intelligence, Automation, and Orchestration
AI-powered data matching and smart fields are standard, automated contact data verification and validation is pre-integrated, and Informatica Cloud Application Integration provides orchestration for common business processes.
Embedded Data Integration at any Latency
Drag and drop workflows make it easy to incorporate Informatica’s best-in-class iPaaS capabilities for elastic, serverless, streaming, and batch integration and data flows for sources and targets.
Secure from the Start
Security is a primary design principle with the industry’s highest number of security certifications including ISO, SOC2, SOC3, HIPAA, and more.
Innovation Backed by Experience
Built-in intelligence and continuous innovation protect your investment. Monthly releases with versioned metadata offer safe upgrades backed by rigorous, automated testing.
Informatica named a Leader.
For the 6th time.
Analyst Reports, eBooks, and More
Recommended Customer 360 SaaS resources
Extend your customer data management strategy
Customer 360 works seamlessly with other Informatica Master Data Management solutions so you can sharpen your 360-degree view.
Customer 360 for Salesforce
Data as a Service
Product 360 (PIM)
We help organizations across industries thrive. See how.