| Scope and purpose of Processing | Subprocessor | Processing locations |
|---|---|---|
| Support Services | ||
| Support services, including technical operations support | Informatica LLC | United States |
| Informatica Australia Pty Ltd | Australia | |
| IS Informatica Software Ltda | Brazil | |
| Salesforce.com Canada Corporation | Canada | |
| Salesforce.com France SAS | France | |
| Informatica GmbH (after 1st October 2026 Salesforce GmbH) | Germany | |
| Informatica Business Solutions Private Ltd | India | |
| Informatica Ireland EMEA UC | Ireland | |
| Salesforce Japan Co. Ltd | Japan | |
| Informatica Software Italia S.r.l. | Italy | |
| Informatica Data Integration Ibérica, S.L. | Spain | |
| Informatica Software DMCC | United Arab Emirates | |
| Salesforce UK Limited | United Kingdom | |
| Informatica Intelligent Data Management Cloud (IDMC) | ||
| Customer’s org is hosted on either AWS, Azure, GCP, or OCI in one of the following regions, which is chosen by the Customer or an Account Executive when the org is first created. | ||
| Hosting provider for all functionality and provider of generative artificial intelligence services. | Amazon Web Services, Inc. (AWS) | United States |
| Australia | ||
| Canada | ||
| Ireland France (disaster recovery) | ||
| Japan | ||
| United Kingdom | ||
| Hosting provider for all functionality and provider of generative artificial intelligence services | Microsoft Corporation (Microsoft Azure and Microsoft Azure OpenAI) | United States |
| Australia | ||
| Canada | ||
| Germany | ||
| Japan | ||
| Singapore | ||
| Switzerland | ||
| United Arab Emirates | ||
| Hosting provider for all functionality and provider of generative artificial intelligence services | Google LLC (GCP) | United States |
| Belgium (AI services only) | ||
| France Germany (disaster recovery) | ||
| Saudi Arabia | ||
| Hosting provider for all functionality | Oracle Corp (OCI) | United States |
| Qatar | ||
| Saudi Arabia (GCP backup only) | ||
| Database provider for IDMC Cloud Integration Hub and IDMC MDM SaaS | MongoDB | United States |
| Australia | ||
| Canada | ||
| France Germany (disaster recovery) | ||
| Germany | ||
| Ireland France (disaster recovery) | ||
| Japan | ||
| Saudi Arabia | ||
| Singapore | ||
| Switzerland | ||
| United Arab Emirates | ||
| United Kingdom | ||
| User analytics provider | Pendo.io, Inc. | United States |
| Informatica Data-as-a-Service – Email Verification and Global Phone Number Validation | ||
| Hosting provider | Microsoft Corporation (Microsoft Azure) | United States |
| Ireland | ||
| Email verification provider | Impressionwise, LLC | United States |
| Ireland | ||
| Informatica Data-as-a-Service – Address Verification Web Services | ||
| Hosting provider | Microsoft Corporation (Microsoft Azure) | United States |
| Ireland | ||