Automotive retail loans provider uses Informatica Data Replication to share information between systems in near real time unobtrusively, introduce timely, accurate decision making, and drive business agility.

Challenges

  • Increase profitability by improving revenue management
  • Reduce the cost of reporting and improve decision making accuracy with timely data
  • Enhance responsiveness of customer service and support

The Informatica solution plays a vital role in helping Westlake increase profitability, by improving revenue management and delivering the full spectrum of lending to each and every automotive customer.

— Henry Torres
Senior Linux Systems Administrator,
Westlake Financial Services

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Results

  • Improved profitability through more effective payment collection system
  • Saved hundreds of thousands of dollars by avoiding additional investment in Oracle RAC nodes
  • Reduced volume of overdue payments
  • Enhanced responsiveness and quality of customer care
  • Satisfied increasing demand for real-time and near real-time operational reporting
  • Shortened data reporting latency from one day to 10 minutes—with anticipated reduction to 3 minutes in due course
  • Avoided compromising integrity and performance of transaction system
  • Eliminated requirement for a batch window
  • Optimized system performance by consuming few system resources

Technologies Used