“Informatica’s Agentic AI fuelled our call center transformation, saving 30 seconds on every call and allowing our QA team to review every call with half the staff. We are now well set for first-contact resolution.”
Explore AI Agent Engineering features
Build custom Informatica agents in minutes
Use our intuitive low-code interface to build custom Informatica agents in minutes based on your trusted business context—no coding needed.
Connect agents across the enterprise
Seamlessly integrate your systems with Informatica or any third-party agent.
Manage your AI agents
Manage agent sprawl and help meet compliance needs with comprehensive security, governance and monitoring that IT trusts.
Extend any third-party agent with trusted data
Ground any AI agent with clean, governed data through Informatica MCP server, and help achieve trusted outcomes.
Jumpstart automation with AI Agent Hub
Access pre-built agents and recipes for rapid prototyping. Discover and deploy proven solutions developed by experts.
Explore related AI Agent Engineering services
As a leading part of the AI-powered Intelligent Data Management Cloud (IDMC), AI Agent Engineering works with a range of complementary services.
Key AI Agent Engineering resources
Agentic AI Webinar: The Future of Business Process Automation
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WEBINAR
Emerging Data Management Foundations for AI Agents Watch Now
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The Rise of Agentic AI: Shaping Smarter Business Process Automation
Enterprise Agentic Automation: How AI Agents Transform Business Processes
FAQ about AI Agent Engineering
AI Agent Engineering, a new service within Informatica's Intelligent Data Management Cloud™ platform, empowers organizations to build, connect and manage intelligent multi-agent AI systems and compose business applications quickly, securely and at scale. It provides a unified, no-code environment to seamlessly orchestrate agents across ecosystems like AWS, Azure, Databricks, Google Cloud, Microsoft, Salesforce, Snowflake and more—bridging the gap between innovation and enterprise operations.
Yes. The platform is built for multi-agent orchestration at scale. You can deploy interconnected networks of agents that handle complex, multi-step workflows across departments. Our engine ensures agents work together seamlessly, even when connecting to diverse cloud and hybrid data sources.
The AI Agent Hub is a centralized repository that provides a library of pre-built, customized agents and automation recipes. You can literally start with proven, expert-developed recipes and customize them for your specific needs in minutes, significantly accelerating your path to agentic automation.
You ensure your third-party AI agents are grounded in trusted data through the Informatica Model Context Protocol (MCP) servers.
Informatica AI agents connect across clouds and applications using native connectivity along with the support of protocols like MCP, A2A, including custom tools. The AI Agent Engineering platform leverages underlying connectivity to instantly access data from all major cloud providers (AWS, Azure, GCP), data warehouses (Snowflake, Databricks) and enterprise applications (Salesforce, SAP).
It further supports agentic protocols like MCP, A2A and custom tooling based on REST/open source connector frameworks to connect to virtually any other native or third-party AI agents, vector DBs or agentic applications. This gives holistic context to the AI agents, enabling them autonomously reason, plan and execute complex, secure and compliant tasks across highly distributed systems.
