news

NETCENTIVES IMPROVES ONLINE CONSUMER EXPERIENCE USING E-BUSINESS DATA-ANALYSIS PLATFORM FROM INFORMATICA

E-marketing leader relies on Informatica PowerMart to harness transactional and click-through data generated by 4 million ClickRewards members

PALO ALTO, Calif. , February 28, 2000 - Informatica Corporation (NASDAQ: INFA) today announced that Netcentives (NASDAQ: NCNT) is using Informatica PowerMart® to achieve greater insight into its ClickRewards membership as well as enhance reporting to its merchants by consolidating online data generated by more than four million consumer members. A leading developer of e-marketing infrastructure software and services, Netcentives joins other prominent Internet companies that have chosen Informatica to enable e-business data analysis including eBay, CNET, Inktomi, Preview Travel, Priceline.com and WebMD.

Netcentives uses Informatica PowerMart to consolidate transactional, Web and e-mail click-through data generated by members’ use of its flagship ClickRewards™ Online Shopping Network. ClickRewards allows merchants such as barnesandnoble.com to implement e-commerce rewards programs to develop loyalty among their online customer bases.

"In order to consolidate huge amounts of diverse consumer data generated by our ClickRewards program, we needed a robust infrastructure capable of managing data on millions of customers daily,” said Tim Catlin, senior vice president of research and development at Netcentives. “We were attracted to Informatica by its proven scalability. An even more compelling and valuable feature we've since uncovered is PowerMart’s ability to manage a fast-growing number of data sources and targets. This flexibility saves hours, sometimes days compared to hand coding a similar system.”

Through the implementation of its e-business analysis system, Netcentives has been able to:

  • Provide merchant partners with greater insight into their customers' buying behavior. With PowerMart, Netcentives can quickly generate granular reports for its merchant partners highlighting patterns in customer buying behavior. By providing its merchant partners with reports indicating how their marketing promotions influenced customer buying behavior over a certain period of time, Netcentives enables them to more effectively plan and develop future promotions.

  • Attract key merchants to its ClickRewards program. As the number of online merchants continues to grow and Internet commerce becomes increasingly competitive, online merchants are looking for tools they can use to keep customers coming back. Through its e-business analysis system, Netcentives is able to market the value and effectiveness of its ClickRewards program, enabling it to continue partnering with some of the Web's leading vendors.

  • Significantly reduce development time. After considering the internal development of an e-business analysis system, Netcentives determined that choosing Informatica would provide a competitive advantage by significantly reducing time to market. Instead of months of custom development, the Informatica solution was up and running in a matter of weeks.

Based on its success to date in leveraging e-business data from its ClickRewards program, Netcentives plans to extend PowerMart’s capabilities to its other corporate and commerce loyalty networks.

About Informatica

Headquartered in Palo Alto, California, Informatica is a market-leading provider of complete analytic solutions for e-business that enable many of the world's largest companies to integrate data from across their global enterprises--including e-business servers, Web logs, ERP and mainframe systems--and analyze it in order to grow their business. Over 640 major companies across the world in key industries rely on Informatica's analytic solutions, including eBay, Netscape, CNET, Inktomi, Preview Travel, Priceline.com, Morgan Stanley, Merrill Lynch, 3Com, Autodesk, Chevron, Met Life, Mutual of Omaha, Sprint, MCI WorldCom, Deutsche Bank, UBS, Zurich Insurance, Polo Ralph Lauren and Universal Studios. For more information, call 800.970.1179, or visit Informatica's Web site at www.informatica.com.

About Netcentives Inc.

San Francisco-based Netcentives Inc. (Nasdaq: NCNT) is a leading developer of e-marketing infrastructure software and services proven to drive e-commerce. Netcentives customers include AOL, barnesandnoble.com, British Telecom, CDNOW, Cisco Systems, Citigroup, Compaq, E*TRADE, FTD.COM, GO Network, KBkids.com, LookSmart, Lycos, Novell and PlanetRx.com. Netcentives powers multiple corporate and commerce loyalty networks, including AOL AAdvantage, BlueLoot, the ClickRewards Shopping Network, GO Awards and Lycos Rewards. ClickRewards -- the only loyalty network to offer frequent flyer miles from 10 leading airlines -- now reaches millions of Internet shoppers through its network of premier online merchants. At ClickRewards, individuals can also donate their rewards to national charities such as Habitat for Humanity and the Special Olympics. Netcentives has received numerous industry awards for its technology from such organizations as Computerworld, InformationWeek, Upside, Technologic Partners and Ziff Davis Labs. For more information about Netcentives, visit www.netcentives.com or call 415.538.1888.

NOTE: Informatica and PowerMart are trademarks or registered trademarks of Informatica Corporation. All other company and product names may be trademarks of their respective owners.

Media Contact:

Samantha Moore
Informatica Corporation
(650) 687-6361
smoore@informatica.com