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Smith & Nephew

Smith & Nephew needed to integrate multiple instances of SAP into a unified worldwide view of its supply chain and partner data. To achieve this goal, it also needed to improve its data quality and governance.

A global healthcare company with offices in 32 countries, Smith & Nephew needed to integrate multiple instances of SAP into a unified worldwide view of its supply chain and partner data. To achieve this goal, it also needed to improve its data quality and governance.

Challenges

  • Improve operational efficiency by ensuring lines of business share accurate, trusted data
  • Build the foundation for reliable, effective global customer and supply chain management
  • Give business users accountability for and visibility into data quality
The true indicator of our success was the appreciation and thank you from our business partners. Now they come to us with new data quality challenges in their efforts for continuous improvements.
— Melissa Hollingsworth
Data Quality Analyst
Smith & Nephew
Read Success Story PDF

Results

$1.4 million Saved

in customer mailing costs

50% Reduced SKUs

through visibility of inactive parts

Additionally:

  • Standardized, cleansed, and validated more than 500,000 customer and material records
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