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Press Release

Informatica Professional Services Awarded "Best Of The Best" Status In Annual Industry Benchmark

Informatica in Top Five Percent of Professional Services Organizations in SPI Research's 2011 Benchmark Survey

REDWOOD CITY, Calif., January 21, 2011 - 

News Facts:

  • Informatica Corporation (NASDAQ: INFA), the world's number one independent leader in data integration software, today announced that Informatica Professional Services has been identified as one of the year's "Best of the Best" professional services organizations in Service Performance Insight (SPI) Research's 2011 Professional Services Maturity Model Benchmark report.
  • SPI Research conducts an annual benchmark of Professional Service Organizations to continually measure performance against industry leaders. They work with a variety of organizations that support the people, processes, capital and underlying technologies that affect the services sector.
  • Informatica placed in the top five percent of the 214 firms participating in the annual study, achieving an overall professional services maturity score of 23 out of a possible 25.
  • Significantly outperforming the benchmark average, Informatica Professional Services scored either five out of five or four out of five in all five service performance dimensions: Leadership, Finance and Operations, Human Capital Alignment, Service Excellence and Client Relationships.

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Quotes

  • "SPI Research believes that to succeed, service organizations must recruit, develop and energize a high-quality workforce and they must develop innovative services and supporting methodologies that create value for their clients," said Jeanne Urich, managing director, SPI Research. "In achieving scores of either four or five in all five service performance categories, Informatica Professional Services has placed in the elite Top five percent of all benchmark participants. We congratulate Informatica on being part of this distinguished 'best of the best' group of organizations that are so clearly focused on delivering superior professional services."
  • "The high marks that Informatica Professional Services receives from customers and studies, such as SPI Research's, is evidence of Informatica's overriding commitment to customer success," said Brian Hodges, senior vice president, Worldwide Professional Services, Informatica. "More than just a conduit through which data management expertise is shared with customers; Informatica Professional Services actively guides customers' projects from strategy to successful completion, leaving behind a reusable platform, a data management-specific methodology and a self-actualized internal customer team to propel the success of future projects."

The full 2011 Professional Services Maturity Model Benchmark will be available in February at www.spiresearch.com.

About Informatica
Informatica Corporation (NASDAQ: INFA) is the world's number one independent provider of data integration software. Organizations around the world gain a competitive advantage in today's global information economy with timely, relevant and trustworthy data for their top business imperatives. More than 4,200 enterprises worldwide rely on Informatica to access, integrate and trust their information assets held in the traditional enterprise, off premise and in the Cloud. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit www.informatica.com. Connect with Informatica at http://www.facebook.com/InformaticaCorporation, http://www.linkedin.com/companies/3858 and http://twitter.com/InformaticaCorp.

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