Based in Ann Arbor, Michigan, Con-way Freight is a global transportation leader that combines the resources of more than 20,000 professionals, decades of experience, and financial stability to create competitive advantage for its customers.

Challenges

  • Optimizing cross dock efficiencies through low latency performance visibility
  • Enhancing customer relationship management by empowering drivers through new handheld marketing applications
  • Mine business data in company databases and applications to deliver actionable intelligence to decision makers throughout the company
  • Modernize IT infrastructure to create a unified and consistent data architecture that multiple teams can use
“One of the keys to successfully building Con-way’s business intelligence solution was adopting a consistent, scalable data integration platform that can be leveraged across the business to improve operations. Informatica proved to be the ideal choice for that role.”
― Scot Lambert,
senior manager of business intelligence,
Enterprise Business Intelligence Group, Con-way Freight

Results

  • Reduced OPEX through more efficient and effective cross dock operations
  • Future benefits of improved customer loyalty and margin expansion by empowering drivers to cross-sell/up-sell services
  • Replaced outdated data-propagation tool and hand-scripted programming methods with an automated data integration platform
  • Reduced data integration development time by 20 percent
  • Increased business flexibility by gaining access to widely available pool of data integration development professionals

Technologies Used

  • Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

  • Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule.