One of the largest and most diversified HMOs in the Midwest, Dean Health Plan boasts an extensive network of more than 2,000 practitioners, 80 clinics, and 26 hospitals across south central Wisconsin. After years of deploying off-the-shelf IT solutions to control costs, the HMO needed to integrate a tangle of disparate, disconnected applications — not just for fast, efficient services and claims processing, but to adhere to patient privacy regulations.

Challenges

  • Migrate health care data safely from legacy systems to a new infrastructure
  • Optimize organizational efficiency
  • Protect confidentiality of patient information
The payback we've received from the Informatica platform has been immense, particularly in terms of enhanced practitioner efficiency.
—Jenny Mangasarian
Information Technology Project Manager
Dean Health Plan

Results

  • Reduced risk and errors associated with data migration
  • Accelerated and streamlined medical claims administration
  • Improved provider access to patient eligibility and claim information
  • Ensured prompt compliance with regulatory changes

Technologies Used

  • Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.