EVERTEC is the leading, full-service transaction processing business in Latin America and the Caribbean. Headquartered in Puerto Rico, the company provides a broad range of merchant acquiring, payment processing, and business process management services across 19 countries in the region.

Challenges

  • Lower time and cost associated with integrating new business acquisition
  • Comply with PCI standards for card payment transactions
  • Attract, win, and grow customers
A neighboring bank in Puerto Rico attempted a similar project and it took them two years—with the Informatica Platform, we were able to integrate the new bank customers in three months.
— Miguel Mercado Morales
Chief Information Officer
EVERTEC

Results

  • Saved $9 million through acquisition real estate savings, reuse, and lower development costs
  • Extracted, transformed, and loaded 400,000 customer accounts from acquired bank in one weekend
  • Ensured the bank’s compliance with PCI data privacy mandates and regulations
  • Lowered cost of creating accurate, timely banking data hub by $800,000 in one year
  • Reduced customer reporting latency from 45 days to 1 day
  • Increased customer collections by $2.5 million and lowered risk
  • Enabled bank to better attract, win, and grow customer base

Technologies Used

  • Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

  • Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule.