One of the world's leading research-oriented pharmaceutical and healthcare companies, GlaxoSmithKline is the offspring of a merger between two other large international pharmaceutical firms. After the merger, its ability to operate efficiently and make accurate strategic sales decisions depended on creating a single, powerful, integrated IT infrastructure as quickly as possible.

Challenges

  • Extract, transform, and load non-SAP data into the SAP data warehouse
  • Integrate legacy call center and CRM systems
  • Include sales and marketing data from third parties
Right from the start, PowerCenter reduced our development costs by around 30 percent. But the product really pays for itself over the longer term because PowerCenter is extremely reliable, and the ongoing application maintenance and modification to support changes that are part of everyday business life have been simplified substantially.
— Detlef Huß
Systems Analyst
GlaxoSmithKline Germany

Results

30% Immediately

reduced development costs

75% Reduced

time to perform routine development tasks

Additionally:

  • Saved approximately €1.5 million annually
  • Maximized ROI on legacy systems

Technologies Used

  • Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.