HealthNow New York is a leading healthcare company, providing access to healthcare, innovative technologies, and information and services. The company serves 815,000 members, 13,000 client companies, and 2,100 employees. In 2008, company revenues grew to more than $2.27 billion.

Challenges

  • Improve health outcomes of members with on-demand information at lower costs
  • Shift business processes to comply with health insurance reform and mandates
  • Increase operational efficiency and profitability
  • Ensure information privacy and security requirements are met
I see Informatica Data Services as both an evolutionary and revolutionary capability for us; it looks and feels like the rest of the Informatica Platform and this is a skill set we already have; it is revolutionary for us in that I am actually creating data services for the organization.
— Rob Myers
Enterprise Data Warehouse Solution Architect/Manager
HealthNow New York

Results

  • Rapidly delivered single, trusted view of data across diverse enterprise data sources
  • Enabled business users to quickly access plan rate and claims information from a single service
  • Shortened time to access new, critical data for pricing and risk analysis, from months to days
  • Improved data governance and reduced compliance risk 
  • Accelerated analysis and certification of data quality for ensuring trusted data
  • Helped the company quickly adapt to evolving healthcare trends and legislation

Technologies Used

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