Millennium: The Takeda Oncology Company is a joint venture between a leading American biopharmaceutical firm and Japan's largest pharmaceutical company, focused exclusively on cancer treatment. The company needed an efficient, cost-effective way to transition from an outdated customer relationship management (CRM) solution to a new Software-as-a-Service (SaaS) CRM system from Salesforce.com.

Challenges

  • Improve business agility
  • Accelerate and streamline decision-making
  • Improve operational efficiency for competitive advantage
Informatica is helping to transform Millennium into a more dynamic and responsive healthcare organization. With Salesforce integrated seamlessly with our operational systems, we're moving closer to our customers to best interpret their needs and deliver the service and care they expect.
— Sue Corwin
Associate Director, Commercial & Business Systems
Millennium: The Takeda Oncology Company

Results

  • Reduced IT costs
  • Increased developer productivity
  • Ease of use, leveraging benefits of SaaS platform

Technologies Used