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Queensland Police Service

Using Informatica Identity Resolution and Informatica Data Quality, the Queensland Police Service in Australia has saved 79 years of manual merging time and more than $4.4m in staff salaries. Public and police safety has increased, and the police service is also avoiding potential litigation risks.

The Queensland Police Service (QPS) is the law enforcement agency responsible for policing the Australian state of Queensland. In 1990, the Queensland Police Force was officially renamed the Queensland Police Service and the old motto of "Firmness with Courtesy" was changed to "With Honour We Serve".

Challenges

  • Reduce risk to public and police officers
  • Improve criminal investigations decision making
  • Cut the cost of fighting crime
  • Decrease legal liabilities
The QPS realized a return on its Informatica Identity Resolution and Informatica Data Quality investment in just two months.
— Graeme Campbell
Manager, Data Management
Queensland Police Service
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Results

  • Saved 79 years of manual merging time and more than $4.4 million in staff salaries
  • Increased public and police safety
  • Improved confidence in police decision making
  • Resulted in complete return on investment in two months
  • Helped police service avoid potential litigation risks
  • Increased value of data at lower cost, resulting in rapid Return on Data

Technologies Used

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