Tani is a subsidiary of the Koç Group, listed in Fortune 500 with revenues of $41.5 billion and more than 85,546 employees. One of the main loyalty marketing programs operated by Tani is ‘Paro’. Paro is a multi-company, multi-sector loyalty marketing program, comprising 22 companies in 10 different market sectors.

Challenges

  • Increase effectiveness of loyalty programs, based on trusted data
  • Lower the cost of managing consumer data
  • Improve ability of partner companies to cross-and up-sell
Informatica Platform solutions add value to our database marketing results. With data quality and unification solutions, customer identification and segmentation are more accurate. This leads to more effective campaign management and target list selection.
— Tolga Evren
Data Technologies Manager
Tani Pazarlama

Results

  • Accelerated reporting: used to take 20 days to prepare data quality reports on 10 companies; now all 22 companies receive reports daily
  • Created a single, accurate view of 60 million customers
  • Reduced the gap between the business and IT
  • Increased database marketing productivity
  • Improved accuracy and effectiveness of campaign management and target list selection
  • Enabled partner companies to more effectively cross-sell

Technologies Used