CA Technologies

CA Technologies provides IT management solutions that help customers manage and secure complex IT to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data.

“We completed the Salesforce CRM migration in one third of the time, decreasing the deployment time by three months, using Informatica Cloud.”

— Andre Pimentel, Senior Director of Operations, CA Technologies


Business Need

Attract and retain more software customers.

Accelerate decision making about sales, marketing and service.



Salesforce did not reflect a typical customer sales opportunity. Each member of the sales team had a separate view of the opportunity, potentially resulting in separate opportunities being tracked simultaneously—all tied to the same deal.

This overlap impacted sales, marketing and service effectiveness and made it harder for executives to see a true picture of the business situation.


Solutions & Results

Informatica unifies different Salesforce opportunities by account, and blends different products, services, education and support offerings.

Completed the Salesforce migration in one third of the time, using four fewer people.

Delivered a single view of the sales pipeline by account, and all products and offerings for a specific deal, for every CA Technologies customer worldwide.

Enabled the company to access and integrate cloud data easily and cost-effectively.

Fostered closer collaboration between lines of business.

Completed project on time and on budget supported by Informatica Professional Services.


Technologies Used

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Informatica PowerExchange

Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule.

Informatica Cloud

A family of cloud data integration solutions specifically designed to help SaaS application and platform customers integrate cloud-based data with the data residing in on-premise databases and systems or between cloud applications.

Success Stories


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Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence