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Financial Services Company

Based in Rosemont, Illinois, this financial services holding company has more than 5,000 employees and $31 billion in assets, operating 15 wholly owned bank subsidiaries in northern Illinois and southern Wisconsin.

“We started as a community bank, and we still pride ourselves on greeting customers by name. Informatica Multidomain MDM helps us maintain that personal, customer-first approach as we grow and undergo digital transformation.”

— Chief Data Officer, Financial Services Company

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Goals

Establish a single source of truth for each customer and share consistent, trusted data across the enterprise.

Grow the business and onboard newly acquired companies’ data without disrupting their systems, processes, and customer service.

Build trust by enforcing data quality at the source and keeping customer contact information current.

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Solutions & Results

Use Informatica Multidomain MDM to master customers, entities, accounts, products, and locations across core banking systems.

Acquire and reconcile data from new acquisitions and a variety of source systems with Informatica Multidomain MDM.

Cleanse data with Informatica Data Quality and automatically verify and enrich customer contact data with Informatica Data as a Service.

Enables data-driven digital transformation for more targeted services and communications, better credit risk analysis, and an authoritative view of customer data.

Maintains a small-town bank feel and efficient operations by allowing acquired companies to keep their processes and systems.

Builds trust with customers by improving the accuracy and security of their personal data and financial communications.

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Products & Services

Informatica Multidomain MDM

A master data management solution is the glue that binds your systems and information together. It’s the single source of truth for your data-driven digital transformation, providing trusted, accurate, complete data for your customer experience program, marketing and sales operations, omnichannel retailing, supply chain optimization, governance efforts, compliance initiatives, and more.

Informatica Data as a Service

A master data management solution is the glue that binds your systems and information together. It’s the single source of truth for your data-driven digital transformation, providing trusted, accurate, complete data for your customer experience program, marketing and sales operations, omnichannel retailing, supply chain optimization, governance efforts, compliance initiatives, and more.

Informatica Data Quality

Ensure end-to-end support for growing data quality needs across users and data types with AI-driven automation.