c07-customer-stories

GlaxoSmithKline

One of the world's leading research-oriented pharmaceutical and healthcare companies, GlaxoSmithKline is the offspring of a merger between two other large international pharmaceutical firms. After the merger, its ability to operate efficiently and make accurate strategic sales decisions depended on creating a single, powerful, integrated IT infrastructure as quickly as possible.

 

“Right from the start, PowerCenter reduced our development costs by around 30 percent. But the product really pays for itself over the longer term because PowerCenter is extremely reliable, and the ongoing application maintenance and modification to support changes that are part of everyday business life have been simplified substantially.”

—Detlef Huß, Systems Analyst, GlaxoSmithKline Germany

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Business Need

Support 1,200 German field staff to maximize sales and marketing opportunities.

These users require quick, simple access to a precise analysis of all available current market figures.

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Challenges

Extract, transform and load non-SAP data into the SAP data warehouse.

Integrate legacy call center and CRM systems.

Include sales and marketing data from third parties.

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Solutions & Results

Led to 30% reduction in development costs.

Reduced time to perform routine development tasks by 75%.

Saved approximately €1.5 million annually.

Maximized ROI on legacy systems.

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Technologies Used

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Success Stories

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Quintiles

Quintiles gained enhanced data accuracy, timeliness, and completeness and faster time to market for its pharmaceuticals

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Nobel Biocare

Informatica Cloud enabled Nobel Biocare to have single, consistent view of global customer purchase patterns across nine languages.

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PDI, Inc.

Significantly reduced migration costs from legacy system to Salesforce.