HealthNow - Informatica Customer Success Story | Informatica

HealthNow New York is a leading healthcare company, providing access to healthcare, innovative technologies, and information and services. The company serves 815,000 members, 13,000 client companies, has 2,100 employees and revenues of $2.27 billion.

“I see Informatica Data Services as both an evolutionary and revolutionary capability for us; it looks and feels like the rest of the Informatica Platform and this is a skill set we already have; it is revolutionary for us in that I am actually creating data services for the organization.”

Rob Myers,

Enterprise Data Warehouse Solution Architect/Manager, HealthNow New York

Business Needs

Improve health outcomes of members with on-demand information at lower costs.

Increase operational efficiency and profitability.

Shift business processes to comply with health insurance reform and mandates.

Ensure information privacy and security requirements are met.

Challenges

Data spread across up to 16 enterprise databases—including DB2, Sybase, and SQL Server—and more than 30,000 Microsoft Access databases.

It required 1,700 hours to add a new product to the portfolio.

It took HealthNow months to build critical new data extracts of customer and products data for pricing and risk analysis.

Solutions & Results

Delivered single, trusted view of data quickly, across diverse enterprise data sources.

Shortened time to access new, critical data for pricing and risk analysis, from months to days.

Accelerated analysis and certification of data quality for ensuring trusted data

Enabled business users to quickly access plan rate and claims information from a single service.

Improved data governance and reduced compliance risk.

Helped the company quickly adapt to evolving healthcare trends and legislation.

Products & Services

Axon Data Governance

The collaboration hub and data marketplace for agile, scalable data governance.

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