Created in 1996 with the merger of two of Pennsylvania’s top health insurers, Highmark is one of the largest health plans in the United States, providing coverage to more than 4.7 million people.
“With Teradata and Informatica, we are able to provide members with a complete, integrated picture of their health situation and the services available to them. This pays off by promoting a smart lifestyle via usable health and wellness advice that helps members to maintain or improve their health.”
— Sue Jones, Director of Business Information Applications, Highmark
Minimize the pain/impact of mergers and acquisitions.
Improve member health outcomes and lower medical costs.
Attract and retain customers and members.
Enhance ability to meet regulatory and audit reporting requirements.
Reduce operating costs and optimize profitability.
Disparate data repositories, often containing duplicate and overlapping data sets, created barriers to decisions.
Struggle to respond promptly to audit and compliance requirements.
Reports combining data from multiple sources were less reliable and took increasing time and labor to generate.
Implemented Informatica to empower clinicians, financial managers, and members with timely, trustworthy data.
Provided a single source of business and clinical information, thereby lowering risk and operational costs.
Responded faster to business questions on claims utilization and financial performance.
Improved ability to respond to audits and meet regulatory reporting requirements.
Empowered members with information and tools to manage their health and access services.
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