National Interstate Insurance

A wholly-owned subsidiary of National Interstate Corporation, National Interstate Insurance serves the niche market of specialty commercial transportation. The company was founded in 1989 in Richfield, Ohio, and has more than 700 employees. Its insurance subsidiaries are rated “A+” (Superior) by A.M. Best Company.

“What once took days or weeks is now possible in a fraction of the time thanks to the automation and integration we’ve achieved with Informatica.”

– Paul Luc, Application Supervisor, National Interstate Insurance


Business Need

Improve application processing efficiency, from potential new insureds all the way through to policy issuance

Enable employees to easily locate and act upon pertinent customer and policy data in real time or near real time

Turn data into actionable insights to improve business pricing and underwriting decision-making



Automate ACORD form submissions from agents

Use prebuilt data transformations to eliminate errors due to hand coding

Enable real-time integrations among customer, claims, and policy data


Solutions & Results

Automate application processes and integrate data sources using Informatica Intelligent Cloud Services

Use Informatica Cloud Application Integration to synchronize Salesforce data in real time with on-premises underwriting platform

Automatically update a centralized data warehouse each night using Informatica Cloud Data Integration

Increases organizational effectiveness and insurance application processing efficiency up to 9x

Allows employees to locate information from sales and service systems in minutes instead of days or weeks

Helps improve customer service and profitability by enabling fast, intelligent underwriting decisions

Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Cloud Data Integration

Codeless, optimized integration to hundreds of applications and data sources across on-premises and cloud.

Informatica Cloud Application Integration

Reimagine your API, process, and application integration in a multi-cloud, hybrid world.

Informatica PowerCenter Advanced Data Transformation

A comprehensive, enterprise-class data transformation solution.

Success Stories


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