c07-customer-stories

Olympus

Bangkok-based Olympus (Thailand) Co., Ltd. was established in 1999 as a subsidiary of Olympus Group. Its core businesses are the manufacturing and servicing of medical, industrial, and imaging products. Headquartered in Hong Kong, Olympus Group has seven branches across the Asia-Pacific region

“With Informatica Intelligent Cloud Services, we found a next-generation iPaaS tool that could resolve our data issues.”

— Wuttisak Thabthimsaen, Salesforce Project Manager, Olympus Thailand Co., Ltd.

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Business Need

Automate data mappings and integrations from all seven Asia-Pacific branches

Translate common terms into English to facilitate communication among country managers

Refresh regional sales data nightly

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Challenges

Enable top management at Hong Kong-based headquarters to easily track sales activity across the Asia-Pacific region

Consolidate sales data from seven branches in multiple countries into SAP on a nightly basis

Avoid hitting timeout limits for transactions in Salesforce when working with large formula fields and roll-up summaries

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Solutions & Results

Use Informatica Intelligent Cloud Services, a next-generation iPaaS solution, to power dashboards of sales activity across Asia-Pacific

Bring sales data from Salesforce and spreadsheets into SAP using Informatica Cloud Data Integration for automated, nightly batch integrations

Stay within Salesforce CPU limits by using Informatica to summarize data and enforce rules before loading it into Salesforce

Improves timeliness and accuracy of sales tracking, allowing headquarters to take immediate action and better drive strategy

Reduces the time it takes to get regional sales data into SAP, enabling decision-makers to work with fresh data

Overcomes CPU limitations when loading data into Salesforce, avoiding the need to manually truncate and re-load data

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Products & Services

Informatica Intelligent Cloud Services

A next-generation iPaaS, re-imagined for new hybrid data management challenges with a microservices architecture.

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