c07-customer-stories

State Auto Insurance

The State Auto Insurance Group has 2,000 associates and sells its products through about 3,000 independent agencies in 33 states. The industry’s leading analysis firm has consistently given it top ratings since 1954.

“We’re getting business out the door faster and more accurately with the improvements we have implemented using Informatica. Others within the organization have seen the success we've achieved and are asking us how they can apply the Web services we've developed.”

— Stephanie Hansen, Senior Programmer Analyst, State Auto

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Business Need

Ensure accuracy of customer information.

Give independent agents real-time access to data.

Accelerate time-to-market.

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Challenges

Increase agility using service oriented architecture.

Deliver rapid data warehouse time-to-value.

Improve the accuracy of both the policyholder address and their assigned Public Protection Classification code.

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Solutions & Results

Enabled agents to provide accurate real-time quotes on demand.

Automated previously manual data lookup tasks

Reduced IT costs by allowing Web services reuse.

Increased business agility and time-to-value.

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Products & Services

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Informatica PowerCenter Real Time Option

Integrates and provisions operational data in real time.

Informatica PowerExchange for Technology Standards

Reads data from a Web service source and writes data to a Web service target.

Informatica PowerExchange for DB2 RT and VSAM RT

Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule.

Success Stories

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Citrix

Citrix uses Informatica solutions to gain complete customer insight on all products

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M.D. Anderson Cancer Center

Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence

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Illinois State University

Illinois State University relies on Informatica to standardize data analytics that enrich students’ experiences and promote academic achievement