c07-customer-stories

US Defense Commissary Agency

The Defense Commissary Agency (DeCA) provides groceries to more than 12 million US military customers, at prices at least 30 percent below retail. Its 263 military commissaries made $5.41 billion in sales in 2006 alone.

“Informatica PowerCenter has let us quickly adapt our infrastructure to handle complex file data integration with our enterprise data warehouse with no disruption to our core business processes, and without the time and expense of deploying a new platform. It also allowed us to move to a more real-time model thus improving service to our servicemen and women.”

Stan Ferguson, Chief, Data Management Division, US Defense Commissary Agency

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Business Need

To keep costs low and customer satisfaction high, DeCA needed to replace its aging point-of-sale solution.

Increase efficiency of public services delivery.

Improve forecasting and inventory management.

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Challenges

Facilitate worldwide rollout of new point-of-sale system.

Adapt data integration architecture to accommodate both new data and legacy files.

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Solutions & Results

Integrated and delivered data from both legacy and new systems seamlessly.

Increased frequency of data updates from once a day to every 10 to 60 minutes.

Shortened restocking time by 24 hours.

Created on-demand views of core business activities.

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Technologies Used

Informatica PowerCenter

Accesses, integrates and delivers any and all data quickly and cost-effectively, without hand coding.

Success Stories

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Air Force Knowledge Services

Using Informatica PowerCenter, the Air Force identified more than $600 million in excess parts and recouped $300,000 in excess equipment in one week.

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State of Washington

Enhancing service quality and efficiency across the infrastructure with Informatica Data Integration Hub

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The Netherlands Ministry of Defense

Deployed PowerCenter to standardize data migration methodology for greater efficiency.