Providence St. Joseph Health

Providence St. Joseph Health is a national, not-for-profit health system focused on providing healthcare to the poor and vulnerable across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. The organization operates 50 hospitals and 829 clinics, and offers a range of services including health plans and housing programs. Providence St. Joseph Health invests billions of dollars into the communities it serves, providing relief, comfort, and care.

 “Getting the right information to the right person at the right time is critical in healthcare. Informatica has given us the tools to make trustworthy data accessible in a timely fashion.”

— Kim Jackson, Vice President, Strategy, Products and Governance, Providence St. Joseph Health


Business Need

Improve accessibility, timeliness, and quality of information to enhance patient care and safety, and streamline the reimbursement process

Support strategic initiatives such as population health and regional efforts around electronic medical records (EMRs)

Enable staff to spend more time analyzing and using data instead of extracting, merging, validating, and cleansing data



Automate data integration across disparate systems, such as the provider credentialing system and MEDITECH

Publish a dashboard of data quality metrics to proactively identify and resolve problems pertaining to patient identification, duplicate provider IDs, and abandoned clinical records

Provide a metadata glossary to business users with field definitions and data lineage for metrics around re-admission rates, surgical procedures, and pressure ulcer progression


Solutions & Results

Published a golden provider master record by leveraging Informatica Master Data Management to establish a single source of truth for all data assets

Reduced duplicate patient records by 86% by integrating enterprise master patient index with more than 18 sources containing 10 million records

Standardized KPIs and automated reporting functions, freeing up resources to analyze and use data strategically

Implemented data governance based on industry best practices, and tied all data initiatives with analytics


Products & Services

Master Data Management

Maximize the business value of your enterprise information with a modular end-to-end solution delivering a unified view of all your master data.

Data Quality

Deliver trusted, relevant data so all your projects and initiatives meet your business objectives.


Embrace agility with the market-leading scalable, high-performance enterprise data integration platform.

Axon Data Governance

Power collaboration, enable regulatory compliance and deliver trusted data to fuel all of your business initiatives.

Success Stories

Sutter Health

Sutter Health is reinventing healthcare in the digital era with the help of Informatica MDM