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Customer 360 Insights

AI-powered customer data platform for relevant, contextual customer engagement

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Key Features

Realize the full strategic potential of your customer-centric vision
with Customer 360 Insights.

All data

Bring together transaction, interaction, and other data types and manage billions of records across all data sources.

Synthesis and contextual matching

Link customer data and create relationships using machine learning, right out of the box.

Reasoning

Infer customer attributes, attitudes, lifecycle events, and more from unstructured data using natural language processing (NLP).

Complex relationships

Visualize relationships, households, social networks, and B2B hierarchies at scale using a graph data store.

Perspectives

Present multiple unique perspectives of the customer and view data differently according to business needs.

Actions

Deliver actionable insights and next best recommendations to users via a rich user interface or an API.

How can we help?

Free Trials

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Informatica Network

Find answers to your tough questions.