JLL is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate.

“Data is the fuel of our organization and our differentiator in the marketplace. Empowering clients, building managers, and revenue-producing partners to paint a picture or tell a story with information has been the biggest and most important change Informatica has helped us make.”

— Mike Hart, Director, Research - VP, Data Management & Operations, JLL Inc.


Business Need

Create market differentiation and a competitive advantage with innovative applications of data analytics.

Help consumers optimize building operations and space utilization leveraging predictive data analytics and artificial intelligence to power automation systems.

Enhance seller agility and decrease time to find the right properties and locations for customer to meet their business and investment goals.

Define JLL as a market leader by enabling faster, deeper data analytics, visualizations, and reporting to provide better services to clients and support faster, more responsive service from sales staff.

Connect multi-national company information to provide benchmarking data and better customer service.



Enable interactive, data visualization tools to add context to market intelligence data.

Rapidly make information available regarding its portfolio of 3.4B managed square feet.

Future proof architecture to support the adoption of cloud based technologies.

Consolidate previously siloed data from disparate systems such as CRM, GIS, information intelligence, or other revenue producing platforms and applications into a centralized database.

Establish a master data management hub for content storage to replace Excel spreadsheets and automate delivery of data to internal analytics and visualization tools.

Publish data definitions and workflows for greater transparency, consistency and accuracy. This supports the evolving data governance model at JLL.


Solutions & Results

Established a foundation for predictive analytics to drive continuous improvement in facility automation and management; IntelliCommand smart building system has helped cut energy consumption across JLL’s facilities by approximately 15 percent.

Through the Marketsphere “digital skyline,” provided self-service tools for employees and customers for competitive differentiation and greater customer service satisfaction.

Eliminated siloed systems with connected, real-time access to a single data store enabling more accurate trend analytics, faster time to value of business intelligence.

Standardized data management principles, access, and other data governance processes for increased consistency and accuracy of data across the enterprise.


Products & Services

Informatica MDM

The true end-to-end MDM solution tackles complex issues head-on with complete and accurate views of complex business-critical master data and relationships.

Informatica PowerCenter

The industry's only fully integrated, end-to-end, agile data integration platform.

Informatica Data Quality

Transforms the way your business works by instilling trust in data at all times.

Informatica Cloud with Microsoft Azure

A family of cloud data integration solutions specifically designed to help SaaS application and platform customers integrate cloud-based data with the data residing in on-premise databases and systems or between cloud applications.

Informatica Address Verification

Parses, cleanses, verifies & standardizes global address data and appends country codes for global address validation

Informatica Data Integration Hub

Accelerate hybrid data integration with the world’s only data integration hub.

Informatica Email Verification Plus Hygiene

Proven email verification and hygiene solution increase deliverability, protects sender reputation and improves email marketing performance.

Phone Number Validation

Validate phone numbers throughout the world to improve customer data and ensure you maintain the ability to connect with your customers.

Success Stories


Citrix uses Informatica solutions to gain complete customer insight on all products

Washington State ERDC

The Informatica platform created a data foundation for analyzing the variables that drive education and work outcomes.


Leading automotive marketplace uses multidomain Informatica MDM to grow advertising revenues, improve data governance and reduce cost of partner relationships.