c01-customer-centricity

360 度全方位参与

通过可控、可信且相关的客户、产品和供应商数据,确保获得更出色的业务成果和竞争优势。

如果没有关于业务关键型数据的单一权威视图(即从分散的、重复的和相互冲突的信息中整理出来),就不可能确切地知道 Rob Barnes 和 Robert Barnes 是否是同一个人。可信的主数据管理视图可帮助企业提供出色的客户体验,提高其制定决策的信心并优化关键业务流程,以提高效率,确保符合法规和政策。

打造出色的客户体验

Drive 360 Engagement Use Cases

Deliver Single View of Business-Critical Data

Provide a trusted view of all data to ensure that decisions and processes leverage the best available information.

Engage Customers

Fuel interactions with relevant, personalized, and timely information to increase customer loyalty and grow revenues.

Create a Unique Omnichannel Experience

Fuel all sales channels with consistent, rich, accurate data for an informed and engaging customer experience.

Simplify Supplier Onboarding

Centrally manage supplier relationships, ensure compliance, and assess performance and risk

客户成功案例

Sutter Health is reinventing healthcare in the digital...

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With Informatica MDM – Product 360, PartsSource lowered...

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JLL Delivers Marketing Intelligence for Commercial ...

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