CHRISTUS Health is an international, not-for-profit health system comprising almost 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures.

“It doesn’t matter where the data comes from. Informatica has given us the capabilities to channel it to a single location in a useful format. Irrespective of which member of the care team is involved, the right information is always available, enhancing the way patients are treated and operations are improved.”     

Mavis Girlinghouse

System Director of Business Intelligence, CHRISTUS Health
Business Need
  • The health system needs to ensure the right people have the data they need at the right time in order to deliver value-based care.
  • There was a requirement to deliver integrated and organized data across the enterprise, comprised of common tools, taxonomies and standards.
  • CHRISTUS Health was struggling to cope with data growth arising from shifts in healthcare delivery and rising volumes of operational information.
  • Delivery of the right data to the right person required significant manual effort which minimized productivity.
  • Relevant information was scattered across an array of siloed applications and EMRs, making it hard to aggregate and govern data—and validate data quality.
Solutions & Results
  • The health system uses an enterprise information management, based on Informatica, to enable data to be efficiently captured, normalized and interrogated.
  • Increased adoption of evidence-based computerized physician order entry, resulting in decreased length of stay and reduced emergency department wait times.
  • Care providers can now make more informed decisions, for improved quality of care.
  • Supply chain savings—CHRISTUS Health realized over $500,000 in savings within a few months of the system going live.
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