A letter from Informatica CEO Amit Walia

To our Informatica community,

COVID-19 is changing everything about our life and work. We at Informatica, are focused on how to best protect and support our employees, customers, partners, and communities. On behalf of all Informatica employees, I wanted to let you know that our thoughts are with those who are affected and to share how Informatica is responding to the COVID-19 pandemic.

Our customers, partners, and employees are our top priority and everyone’s health and safety is paramount. At Informatica, all of our employees around the world have been strongly encouraged to work from home, and we have shifted all of our in-person events to virtual events. For latest information on our events, please look at our events page.

As we all adjust to meet the unprecedented challenges of COVID-19, Informatica is committed to providing continuity of high-quality support and service to our customers and partners around the globe. I want to update you on how we are managing our business to serve you and support the Informatica employees who are working to help your business succeed. 

Our robust Business Continuity Program includes plans, procedures, roles, responsibilities, and activities that ensure a timely, effective, and orderly response to any disruption of critical business services. We are working around the clock, tracking the latest information from country, state, and local governments, and public health authorities around the globe to ensure business continuity.

Along with the health and safety of our employees, the well-being of your employees and your business is a high priority for us. Our rich collaboration tools and follow-the-sun staffing model enable us to provide full-service support to you whether our teams -- or yours -- are working in an office or remotely. Our cloud services and Global Customer Support and Professional Services remain committed to delivering uninterrupted service to you, our customers.

In times like these, we are grounded by our values. At Informatica, our values are DATA – Do Good, Act as One Team, Think Customer First, and Aspire for the Future. We are grounding ourselves in support of our priorities. While this is an unprecedented and challenging situation for all of us, the welfare of our employees, customers, and communities are foremost in our minds.

Our hearts go out to all who have been impacted by this virus, especially anyone who is sick or has family, friends, or neighbors dealing with the illness. We also honor those who are on the front lines fighting this virus – healthcare, social, government and business workers, and leaders who are prioritizing personal health, safety and mindfulness. Please reach out to your local Informatica team if you have any questions or concerns and check Informatica.com for the latest updates. We appreciate your flexibility and support during this time, and look forward to working through this situation together.