Leading Telecommunications Company

One of Australia’s largest telecommunications companies, this organization offers market-leading technologies including mobile, telephony, broadband, satellite, and subscription television.

“With Informatica, we have a clear strategy and direction to add value and to engage more closely with our customers.”

- Director

Enterprise Information Management, Leading Telecommunications Company
  • Deliver on customer expectations for personalized, omnichannel service interactions across websites, phone, email, mobile, and chat
  • Enable the business to quickly identify trends, patterns, and events
  • Adapt and stay competitive as market forces transform the Australian telecommunications industry
Solutions & Results
  • Informatica MDM master’s customer data to engage with customers consistently across all channels
  • Informatica Data Engineering Integration helps build an enterprise data lake
  • Boosted revenue streams and Net Promoter Scores (NPS) by offering new and exciting products and services
  • Informatica PowerCenter allows better understanding of what customers want and need through richer data analytics
  • Enhanced customer experiences and helped build loyalty with personalized service regardless of channel
  • Supported big data initiatives as users find, manage and create data that is usable in a data lake
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Products & Services

Informatica PowerCenter

Support the entire data integration lifecycle, from jumpstarting the first project to ensuring successful mission-critical enterprise deployments.

Informatica Data Engineering Integration

Achieve fast, flexible, and repeatable data integration and ingestion at scale.

Success Stories

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