National Interstate Insurance

National Interstate Insurance Company offers insurance products and services, including alternative risk transfer programs, focused on the transportation industry. It provides insurance solutions that address the unique needs of its customers, which include passenger, moving and storage, and transportation.

"Informatica helps us make better underwriting decisions to protect our profit margins while providing sustainable coverage for customers. We also can quote more competitive rates and win more business because we truly understand the risk."

simple>– Scott Noerr

Vice President and Chief Information Officer, National Interstate Insurance</simple>

Business Need

Collect critical data about insureds from independent agents and brokers, with minimal human intervention

Improve customer service and profitability by making fast, intelligent underwriting decisions

Challenges

Extract and utilize data from ACORD insurance application forms

Gain more control over how data moves from source systems into data warehouse

Solutions & Results

Reduced total underwriting processing time 20% to 30%
Potential to save thousands of hours a year by reducing manual processes

Maintaining profitability in a challenging industry with greater insight into risk
Accelerated load times for years of historical data from seven days to ten hours

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