SulAmérica– Informatica Customer Success Story

As Brazil’s largest independent insurance company, SulAmérica operates in a competitive, highly regulated industry known for its many alliances, consolidations, mergers, and acquisitions which over time have created some extremely large companies with multiple lines of commercial, personal, and health insurance.

“Informatica is supporting the acceleration of our digital transformation, mitigating risks, and enabling a more efficient operation in today’s insurance environment.”

José Guilherme Magalhães

Senior Manager for Analytics Architecture, SulAmérica

Business Need

Use a flexible MDM tool to create a single view of customers, brokers, and providers
Connect to Google BigQuery to store data for cloud analytics

Provide high availability for critical healthcare integrations

Challenges

Deliver a single, complete view of customers, brokers, and providers, gathering insurance policy information across all lines of business
Enable developers to work with production data to improve quality, consistency, and compliance while protecting customers’ information

Roll out this informational hub to be utilized by other operations including product systems, analytics, procurement, auditing, privacy, legal, and HR

Solutions & Results

Deploy Informatica MDM to consolidate CRM platforms and create a single version of truth for customer data from 17 source systems
Provision subsets of production data to test environments using Informatica Test Data
Improves customer relationships with insights that enable more responsive service and strategic sales targeting while reducing risk and operational costs
Allows for more consistent, high-quality software development while keeping customer data safe and complying with data protection regulations

Use Informatica Cloud Data Integration to integrate applications and data sources across on-premises and cloud
Management to mask sensitive data
Helps streamline a BRL $3.2 billion acquisition of SulAmérica’s automotive and other property-casualty business by Allianz

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Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

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Informatica Cloud Data Integration

Codeless, optimized integration to hundreds of applications and data sources across on-premises and cloud.

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Informatica Multidomain MDM

The true end-to-end MDM solution tackles complex issues head-on with complete and accurate views of complex business-critical master data and relationships.

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