MDM – Customer 360

Strategically manage and securely share customer information for great customer experiences.  

The FDA's MDM Journey: A 360 View of the Global Drug Supply Chain

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Key Features

Realize the full strategic potential of your customer-centric vision with MDM – Customer 360.

Simplified onboarding & management

Streamline processes by centralizing and sustaining customer data management across the customer lifecycle.

Verified customer data

Customer data constantly changes. Ensure it’s right from the start and keep it current with Informatica Data as a Service.

Relationship visualization

Connect customers to new data types to explore the relationships, places, and things that matter most.

MDM – Product 360 integration

View the most current and complete information about products owned by customers.

Faster time to value

Provide pre-built, role-based dashboards and workflows so business users can achieve results and insights quickly.

Fuel business applications

Use mastered customer information to fuel business and analytical applications across the organization.

Customer Success Stories

SulAmerica Seguros

SulAmerica reduces IT costs and improves customer insights for enhanced cross-sell and up-sell opportunities.

Fannie Mae

Informatica helped Fannie Mae ensure clean and correct data is collected and integrated from 100+ data sources

Nissan Europe

Nissan Europe improves customer marketing with 360 degree view of customer engagement.

Related Products & Solutions

Intelligent Master Data Management

Delivers reliable business-critical data so you can optimize operations and make more informed decisions.

Cloud Customer 360 for Salesforce

Eliminate account and contact data inaccuracies and conflicts in Salesforce to build smarter customer relationships.

Data as a Service

Confidently connect with your customers using verified and enriched address, email, and phone contact data.

Product 360 (PIM)

An application focused on centrally managing information about products sold through different distribution channels.

Relate 360

Ensure the success of big data analytics projects by uncovering accurate relationships among connected data.

Customer Centricity

Compete on customer experience with a single customer view across all channels and touchpoints.

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