Metropolitan Thames Valley Housing

Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to marginalized or vulnerable people, including the elderly. MTVH delivers training programs, events, and activities for residents, designed to boost employment opportunities and foster stronger communities.

“Informatica and Snowflake simplified our data architecture, allowing us to leverage data as an asset to address the housing crisis in a more impactful way.”

Douglas Silverstone

Head of Data & Analytics and Information Security, Metropolitan Thames Valley Housing

Business Need

Establish a central source of customer and property data
Automate processes and data flows

Move away from point-to-point data integrations

Challenges

To create a consolidated view of all our data including tenant and property across the entire organization and to simplify data movement.
Share data with other nonprofit, government, and housing organizations as well as big data science startups via a cloud data warehouse

Give housing officers and other employees fast, self-service access to the data they need to be effective.

Solutions & Results

Use Informatica Intelligent Cloud Services to enable an iPaaS infrastructure to create a centralized repository of high-quality data and provide data transparency to the business.
Quickly and cost effectively move data into a Snowflake Cloud Data Lake using Informatica Intelligent Cloud Services
Helps housing officers and other employees save time, be more productive, and make more informed decisions
Allows secure deployment of data innovation projects.

Orchestrate data flows through Informatica Cloud Integration Hub to enable a publish-subscribe data model
Improves timeliness of response and service to residents during the COVID19 pandemic and beyond and to help ease the UK housing crisis
Allows for quick data sharing with partner suppliers and regulators providing full access to a range of data assets.
As a part of the COVDI19 project, proactively made more than 5,800 welfare calls and targeted safeguarding support

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Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

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