State of Washington - Informatica Customer Success Story | Informatica Taiwan

Located in the Pacific Northwest region of the United States, the State of Washington covers almost 72,000 square miles and is home to seven million people. The Department of Enterprise Services (DES), is an organization tasked with the efficient delivery of services to the government and state residents.

“The Informatica Data Information Hub is the ‘glue’ that’s helping us to achieve precisely what we want.”

Doug Buster

Data & Business Intelligence Manager, State of Washington

Business Need

Leverage existing investments and expertize in legacy systems
Remove need for costly, unreliable point-to point interfaces between applications
Moderate impact of resource constraints

Improve data consistency and optimize workflows
Optimize inefficient business processes
Implement a foundation for future ‘software as a service’ projects

Challenges

Diversity of application portfolio

Proliferation of manual processes

Solutions & Results

Implementation of hub-based services across disparate application landscape
Dramatic improvements from process optimization
Improved IT resource utilization
Expedited time-to-market performance

Deploy ‘publish and subscribe’ capability
Enhanced data consistency and synchronization
Shortened development cycles

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